In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.
When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.
I might have a problem with my Offline Address Book in Outlook.
For me, new colleagues are not showing up and the contact pictures aren’t displaying either.
All seamlessly, in the background, securely in the cloud.
When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.
Synchronizing your Outlook (cached) address book with the Global Address book may fix these discrepancies.
On the AOL toolbar, click the Mail menu, and then click Address Book.
Automatic updates will override any edits that you make to your buddy's contact information.
When your buddy shares his or her address card with you, an icon that looks like a white folder ( 2.
In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.
This means that in the worst possible scenario, an update to the Address Book won’t become available to the user until 48 hours after the change.